FAQ: Agent Override Options are Missing

Administrators may find that the override options (on the Edit Policy Values screen) are lost.  This is a known issue with Sentry versions prior to 8.1.335.  


If you encounter this problem - all override settings lost  on the AGENTS >  AGENT DETAILS >  EDIT POLICY VALUES screen, you will need to upgrade Sentry to at least version 8.1.335.  





Please contact Forum Systems Support for download links and upgrade instructions.








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