FAQ: What are the possible Zip task errors for encryption and decryption?

The Zip task errors that can occur for both encryption and decryption include:

• No ZIP file found. A ZIP file must be attached to the message. 
• Multiple files found. Multiple attachments are not allowed. 
• No ZIP entries found. The ZIP file must not be empty. 
• Too many ZIP entries. 
• No metadata found in ZIP file. 
• Multiple metadata documents found. A ZIP file must contain only one metadata document. 
• The name or format of the metadata file is incorrect.

Zip task errors that can occur only for decryption include:

• No document found in encrypted ZIP. 
• No key found in encrypted ZIP. 
• Multiple documents found. An encrypted ZIP must contain only one document. 
• Multiple keys found in encrypted ZIP. Multiple keys are not allowed. 
• Incorrect key size found. 
• The encrypted key name does not match the metadata. 
• The encrypted document name does not match the metadata.

Notes:

Additional decryption errors can occur if the encrypted content is corrupt or the wrong key is used.

Additional errors can occur if a zip file is corrupt, not a zip file, or not a supported zip format.