FAQ: What are the possible Zip task errors for encryption and decryption?

The Zip task errors that can occur for both encryption and decryption include:

  • No ZIP file found. A ZIP file must be attached to the message. 
  • Multiple files found. Multiple attachments are not allowed. 
  • No ZIP entries found. The ZIP file must not be empty. 
  • Too many ZIP entries. 
  • No metadata found in ZIP file. 
  • Multiple metadata documents found. A ZIP file must contain only one metadata document. 
  • The name or format of the metadata file is incorrect.

Zip task errors that can occur only for decryption include:

  • No document found in encrypted ZIP. 
  • No key found in encrypted ZIP. 
  • Multiple documents found. An encrypted ZIP must contain only one document. 
  • Multiple keys found in encrypted ZIP. Multiple keys are not allowed. 
  • Incorrect key size found. 
  • The encrypted key name does not match the metadata. 
  • The encrypted document name does not match the metadata.

 

Notes:

Additional decryption errors can occur if the encrypted content is corrupt or the wrong key is used.

Additional errors can occur if a zip file is corrupt, not a zip file, or not a supported zip format.

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